Frequently Asked Questions

Every order goes through quality control before printing. A designer creates a digital preview emailed for approval. If no response within 48 hours, we approve on your behalf.

Digital proofs are typically provided within 1-2 business days.

Contact us as soon as possible at support@fadelessart.com or call 1-866-619-9574.

Our oil paintings transform your photo into a handcrafted masterpiece using style transfer technology, then printed with UV-relief technology that creates real physical brushstroke texture up to 2mm deep — you can actually feel it with your fingers.

We use premium archival canvas with giclee printing, enhanced with UV-relief texture coating. The result lasts over 100 years with minimal optical brighteners for lasting quality.

Every painting receives a UV protective matte lamination — never cracks, peels, fades, or bubbles. Lifetime guarantee.

A triptych is one image spread across three separate canvas panels with spacing between them for a unique visual effect.

From a small 8"×10" to a large 36"×54", with custom sizes up to 72" wide. We suggest the best dimensions when you upload.

Yes! We specialize in large format paintings up to 40"×72". We can also enlarge low-resolution images.

Small spaces: 18"×24"+. Above sofas: 24"×36"+. Above beds: 36"×54"+.

Oil painting collages start at $54.00 for 10"×8" with 0.75" depth.

After proof approval: Standard 12-14 days, Expedited 9-11 days.

Standard and expedited shipping. Expedited skips the digital proof stage.

Yes, you'll receive tracking info via email once your order ships.

We use UPS and USPS depending on destination.

All products come with this guarantee covering physical issues at delivery and ensuring prints never fade or sag.

We'll reprint or refund — contact support@fadelessart.com.

Contact us if you're not satisfied. We'll discuss the best solution.

JPEG, PNG, and TIFF up to 100MB. For other formats, choose “upload later” at checkout.

Yes! Our designers can smooth pixelation with filters. We'll show you a proof first.

We only use your images for your prints. We never sell or use your photos elsewhere.